فرهنگ سازمانی
....
....
Cultures surrounds us all. Cultures are deep seated, pervasive and complex.
Yet, according to Edgard Schein, we cannot understand Organizational Learning, development and planned change, unless we consider culture as the primary source of resistance to change.
Furthermore, if managers do not become conscious of the cultures in which they are embedded, those cultures will manage them. Cultural understanding is desirable for everybody, but it is essential for leaders if they are to lead.
With his Three Levels of Culture, Edgard Schein has provided an important contribution to defining what organizational culture actually is.
What are the Three Levels of Culture? Description
Schein divides organizational culture into three levels:
In his 1992 classic book: "Organizational Culture and Leadership", Schein defines the culture of a group: "A pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems".
In a more recent 1996 publication Schein defines organizational culture as: "the basic tacit assumptions about how the world is and ought to be that a group of people are sharing and that determines their perceptions, thoughts, feelings, and, their overt behavior".
Schein (1992) acknowledges that - even with rigorous study -
we can only make statements on elements of culture. We cannot explain culture
in its entirety. Schein recommends the following approach for inquiring about
culture: iterative, clinical, similar to a therapeutic relationship between a
psychologist and a patient. The disciplined approach by Schein to culture
stands in contrast to the way in which culture is treated in some of the
popular management magazines.